Ombudsman’s Message
On September 14, 1970, Admiral Elmo Zumwalt issued the first Navy Family Ombudsman Program Instruction. To celebrate the inception of the program, each September is recognized as Ombudsman Appreciation Month
The Ombudsman is a volunteer, appointed by the Commanding Officer, to serve as an information link between command leadership and Navy families. Ombudsmen are trained to disseminate information both up and down the chain of command, including official Department of the Navy and command information, command climate issues, and local quality of life improvement opportunities.
Ombudsmen also provide resource referrals when needed. They are instrumental in resolving family issues before the issues require extensive command attention. The Command Ombudsman is appointed by and works under the guidance of the Commanding Officer who determines the priorities of the program, the roles and relationships of those involved in it, and the type and level of support it will receive.
Ombudsmen also provide resource referrals when needed. They are instrumental in resolving family issues before the issues require extensive command attention. The Command Ombudsman is appointed by and works under the guidance of the Commanding Officer who determines the priorities of the program, the roles and relationships of those involved in it, and the type and level of support it will receive.
Navy Family Ombudsmen serve as a liaison between commands and all family members within a command, including spouses, parents and extended family members.
The Ombudsman Code of Ethics guarantees support of the mission, respect for the chain of command, professionalism and confidentiality within program guidelines.
What can my Ombudsman do for me?
Navy Family Ombudsmen are key resources for all family members, especially before and during deployments, relocation, crises and other major life events. Your Ombudsman will:
- Maintain and provide information on Navy benefits and community resources
- Facilitate communication between the command and families
- Provide official and accurate command information
- Be available for emergency assistance and routine requests
Ombudsmen do not provide transportation, babysitting services, food, financial assistance, or counseling services. As information and referral agents, they do provide referrals to resources providing these services and more.
For more information or other assistance, please email the NAVSCIATTS Ombudsman at navsciattsombudsman@gmail.com.
